UNC Charlotte

Information & Technology Services
Faculty and Staff Tra
ining

 

Computing 101: All About your Accounts and ITS Services

This class will introduce the new hire or reintroduce the established staff member to all of the accounts and services supported on campus.  It will give you a broad view of your University accounts, their functions, and give specifics of services offered by Information and Technology Services to the campus

Length
1.5 hour
Book:
Optional Reference Website: HelpCenter.uncc.edu
Prerequisite Class or Equivalent Knowledge:
None

Course Content

Accounts
  • 49er Express
  • PW Manager
  • NinerNet
  • Banner Self Service
  • Banner INB
  • Helpdesk Online
  • Email
  • Citrix
  • SkillPort
  • 49er Connect
  • NetStorage
  • Report Express

Outlook Web Access

  • Log in to Outlook Web Access
  • View E-mail in Your Inbox
  • Send an email
  • E-mail Global List
  • Delete email
  • Adding Addresses to Contacts
  • Viewing your calendar

 

 

  Special Interest Websites
  • The faculty-staff page
  • Self-Service to Banner
  • Campus News (GreenSheet)
  • Available Positions at UNCC

Services

  • Message Center
  • H:Drive / J:Drive
  • Voice and Telephone
  • Software/Hardware
  • Web Services
  • Training
  • Help Center
  • Student Computing
  • Information Management
  • Wireless/Remote
  • E-training
 

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